Services/Voice AI agents

A voice agent that never misses a call.

Voice AI agents that answer inbound calls, make outbound calls, qualify leads, book appointments and follow up 24/7. Natural conversation, connected to your calendar and CRM.

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What is included
  • Inbound call answering, 24/7
  • Outbound lead follow-up calls
  • Lead qualification scripts
  • Appointment booking into your diary
  • Call transcripts and summaries
  • Transfer to a person at any time
Fixed scope. Clear Rand pricing. Looked after after launch.

The phone is still where most business happens.

  1. “Calls go to voicemail and nobody calls back.”

    Every missed call after 17:00 is a customer who phoned someone else.

  2. “Leads go cold because we phone them two days later.”

    Speed matters more than the script, and nobody has the time.

  3. “Reception is overwhelmed at peak times.”

    Callers hold, hang up and try again, or don’t.

What a voice agent does for you.

  1. Inbound answering

    Every call answered in seconds. Questions handled, messages taken, urgent calls transferred.

    For example: after-hours plumbing calls booked straight into the morning schedule.

  2. Outbound follow-up

    Calls new leads within minutes, confirms appointments, chases quotes and reminds about payments.

    For example: web enquiries phoned back within two minutes, any time of day.

  3. Lead qualification

    Asks your qualifying questions, scores the lead and books the right next step.

    For example: property enquiries sorted by budget and area before an agent calls.

  4. Appointment booking

    Checks live availability and books straight into Google Calendar, Outlook or your CRM.

    For example: patients rebook by phone without holding.

  5. Connected to your systems

    Looks up accounts, logs calls, updates pipelines and sends confirmations by WhatsApp or SMS.

    For example: a call summary attached to the lead in your CRM.

  6. Human in the loop

    Transfers warm calls to your team and escalates anything sensitive with the transcript.

    For example: complaints routed to a manager with the full conversation.

From first call to live system.

  1. Script

    We design the conversations around your process and your qualifying questions.

  2. Voice and number

    Pick a voice, connect your existing number or a new one.

  3. Test

    We call it hundreds of times before your customers do.

  4. Launch and tune

    Weekly review of real calls in the first month, then monthly.

Fixed scope. Clear pricing. A team that answers.

We map the work, quote a fixed price, build it in your accounts and look after it afterwards. No hourly surprises, no call centre.

Fixed scope, clear pricingYou get a written scope and a fixed Rand quote before we build anything.
A team that answersWhatsApp, phone or email. You speak to the people doing the work, not a ticket queue.
You own everythingBuilt in your accounts, on your domain. Leave any time with everything intact.
Looked afterA monthly care plan keeps it running, secure and improving as you grow.

Questions we get asked

Does it sound like a robot?No. It uses a natural voice, introduces itself as an assistant, and handles interruptions and follow-up questions.
Does it cope with different accents?It handles local accents well. For other languages we test with your real callers before launch.
Can it use our existing number?Yes. We forward or port your number, or give the agent its own line for after-hours and overflow.
What does it cost?A setup fee plus a monthly fee based on call volume, quoted in Rand before we start.

Often built together.

  1. AI chat assistants

    Assistants on your website, WhatsApp, SMS and social that answer customers from your own information.

    Day and night, with human handover
  2. Lead generation

    Funnels, landing pages, qualification forms, pipelines and follow-up automation that deliver booked appointments.

    Done for you, end to end
  3. Ai360 CRM platform

    An all-in-one CRM, marketing and automation platform, set up and connected to whatever we build for you.

    Also from Ai360